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At the height of the global bull market a few years ago, business giant Kmart stumbled, going from one of the most admired companies to one of the largest bankruptcies in history. The same fate befell several seemingly impenetrable corporation, such as Enron, WorldCom, Polaroid, and others. Were these fantastic failures caused by a fickle stock market and a turbulent economy? Did they fall victim to the dot-com bubble of the late 1990s?
Not according to business journalist Mark Ingebretsen in Why Companies Fail. As you'll discover in this groundbreaking book, all of these companies exhibited one or more of the ten characteristics of a doomed company—characteristics that have been shared by failed companies for decades. Kmart, Enron, WorldCom, and other corporations might have been saved if their executives had recognized sooner that their companies were exhibiting one or more of these characteristics. Ingebretsen, with the help of some of the world's most noted business management experts from the Turnaround Management Association, describes in startling detail each of the ten big reasons companies fail, including:
• Letting stock price dictate strategy
• Ignoring customers
• Fighting wars of attrition
• Innovating too much or too little
• And more
Inside these pages, you'll discover practical methods for identifying these fatal characteristics in your own organization and preventing them from leading to failure. No matter what the size of your company, the lessons in Why Companies Fail could be the difference between long-lasting success and sudden flameout. And before any company can go from good to great, it's got to be on the right track in the first place. This valuable guide will show you how.
- Sales Rank: #742949 in Books
- Published on: 2003-05-27
- Released on: 2003-05-27
- Original language: English
- Number of items: 1
- Dimensions: 9.27" h x .93" w x 6.32" l,
- Binding: Hardcover
- 320 pages
From Publishers Weekly
WorldCom, Arthur Andersen, HealthSouth-why do companies fail? Ingebretsen offers 10 chapters with 10 reasons, from "growing too fast" to "greed and arrogance," in a volume that reads like the business page headlines of the past two years. Recent corporate troubles exemplify the perils of ignoring Ingebretsen's maxims (e.g., AOL's sin of failing to understand that DSL, not cable, was the medium of the future, and Kmart's error in not addressing the rise of Target and WalMart). Ingebretsen's post-mortems are well-written and often incisive, but everyone has 20/20 hindsight-the trick is to spot failures before they occur. TheStreet.com columnist could have taken a different, and more useful, tack by picking companies that had tood the test of time and identifying the 10 factors that led to such longevity. Showing how firms could have avoided-or, more realistically, weathered-a crisis is of more benefit to managers than a laundry list of cautionary tales. Ingebretsen does give a few sections that address successful crisis management, such as Johnson & Johnson's treatment of the Tylenol-cyanide debacle, and NASDAQ's handling of improper profit charges. His audience, however, is the CEO of a large corporation, not the small business owner (who has quite real, but different difficulties staying afloat) or the line worker in a small company, who may recognize a problem, but whose opinion is less likely to count.
Copyright 2003 Reed Business Information, Inc.
From the Inside Flap
At the height of the global bull market a few years ago, business giant Kmart stumbled, going from one of the most admired companies to one of the largest bankruptcies in history. The same fate befell several seemingly impenetrable corporation, such as Enron, WorldCom, Polaroid, and others. Were these fantastic failures caused by a fickle stock market and a turbulent economy? Did they fall victim to the dot-com bubble of the late 1990s?
Not according to business journalist Mark Ingebretsen in Why Companies Fail. As you'll discover in this groundbreaking book, all of these companies exhibited one or more of the ten characteristics of a doomed company?characteristics that have been shared by failed companies for decades. Kmart, Enron, WorldCom, and other corporations might have been saved if their executives had recognized sooner that their companies were exhibiting one or more of these characteristics. Ingebretsen, with the help of some of the world's most noted business management experts from the Turnaround Management Association, describes in startling detail each of the ten big reasons companies fail, including:
? Letting stock price dictate strategy
? Ignoring customers
? Fighting wars of attrition
? Innovating too much or too little
? And more
Inside these pages, you'll discover practical methods for identifying these fatal characteristics in your own organization and preventing them from leading to failure. No matter what the size of your company, the lessons in Why Companies Fail could be the difference between long-lasting success and sudden flameout. And before any company can go from good to great, it's got to be on the right track in the first place. This valuable guide will show you how.
Most helpful customer reviews
5 of 5 people found the following review helpful.
The Causes of Self-Inflicted Doom
By Robert Morris
Consider these statistics: In 2001, 257 public companies (with a total of $258 billion in assets) declared bankruptcy. In 2002, another 67 did so. Go back even further to the 43 companies which Peters and Waterman quite properly praised in In Search of Excellence (1982). Most no longer qualify according to the criteria by which they were selected...and several do not exist at all. Scary? You bet. Most of us in business can probably draw up a list of at least 15-20 reasons why companies fail. In this book, Ingebretsen focuses on what he calls "The Ten Deadly Sins." Committing any one of these "sins" could easily put a company at serious risk, if not completely out of business. Ignoring Customers (e.g. IBM), for example, or Failed Synergies (e.g. AOL and Time Warner). In fact, most organizations -- non-profit as well as for-profit, regardless of size or nature -- commit one or more of these "deadly sins" each day. Some violations are the equivalent of a felony, others of a misdemeanor. Presumably Ingebretsen agrees with me that individual mistakes can be damaging but not necessarily fatal; what all organizations must avoid are certain patterns of behavior which ensure failure. I recall a conversation I had years ago with the owner/CEO of a small company which had just filed for Chapter 7 bankruptcy. The situation was hopeless. "All of the problems developed slowly and then suddenly."
Ingebretsen carefully organizes his material within 14 chapters which are arranged in a specific sequence, beginning with The Deadly Spiral and concluding with Future Challenges. The value of each chapter will be determined, of course, by the nature and extent of each reader's immediate needs and interest. However, Ingebretsen offers an eloquent and compelling explanation of why each of "The Ten Deadly Sins" is so dangerous after identifying (in Chapters 2 and 3) Early Warning Signs" and "More Early Warning Signs." Unlike vehicles, companies do not have gauges arranged conveniently in a cluster which immediately indicate when they are going too fast, overheating, running out of fuel, etc. In The Inferno, Dante saved the last ring in hell for those who, in a moral crisis, preserve their neutrality. I thought about that as I read Chapter 13 in which Ingebretsen "saves the worst corporate sin for last": arrogance. (For example, Enron, Polaroid, and Webvan.) In the final chapter, he shifts his attention to "probable causes for business failures in the years ahead, when all companies must run on Internet time."
For me, some of Ingebretsen's best thinking is provided in the Appendix: In Search of a Failure-Proof Strategy. However, the value of the Appendix to a great extent depends on how carefully the previous 14 chapters have been read. It is also important to keep in mind that competing on Internet time involves change which now occurs with unprecedented velocity as well as frequency. According to Ingebretsen, "the one constant, sadly, is that companies that either can't adapt or refuse to adapt will fail. And in an even more closely entwined global economy, there will be hundreds, if not thousands, of companies standing in line to take their place." According to one Hebrew aphorism, man plans and then God howls with laughter. No plan can accommodate all possibilities. No plan can guarantee success or failure. Ingebretsen does not offer a failure-proof strategy. Rather, he suggests how the search for one could (perhaps should) be conducted.
My own opinion about all this is that the planning process is not only important but imperative. Of even greater importance, the plan (once devised) must preclude violation of "The Ten Deadly Sins" while ensuring that the given organization has the resilience needed to respond rapidly and effectively to change. Ingebretsen agrees with Charles Darwin that natural selection results in the survival of the fittest...and the fittest are those who are most adaptable. It remains for those who read this brilliant book to make their own determination as to which portions of it can be of most immediate benefit. They are well-advised to keep in mind that decision-makers in their competitor companies will probably read Ingebretsen's book. Also, that Internet time waits for no one. In the final anaylsis, moreover, most fatal wounds are self-inflicted.
1 of 2 people found the following review helpful.
Insightful Presentation
By A Customer
Reads like a "whodunit" of business failures. Ingebretsen offers his readers a polished presentation. His writing style is highly accessible. This is refreshing given the number of writers in management theory who choose to hide behind jargon laden academic descriptions, as opposed to clearly stating the evidence behind a company's success or demise. As someone interested in organizational analysis and who has the intention of starting up a business some day, I highly recommend this book. It is a quick and enjoyable read offering the means to avoid the pit falls of management failure.
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